Cash for Gold Complaint Letter

Dear ___________,

I am writing to express my disgust upon learning of the deceptive practices of your "service" in which gold is exchanged for cash. I feel scammed.

I freely admit that I could have done more research on the current market rate for gold in traditional channels. However, when I visited your store during an emergency on ___date__, I took your clerk at _his/her_ word.

Follow up to Verbal Complaint Letter

Dear ___________,

I am writing to let you know about my recent experience purchasing a __________ from your company on _(date)_.

The problem is, ___________________ . I initially thought this would be a simple matter to resolve, and I visited your _____________ location and spoke with an employee by the name of _____________. However, I was told that nothing could be done because ____________________.
This response is unfair and unacceptable. Please respond in writing and let me know what steps you will take to resolve this problem. I would like ______________________.

I look forward to hearing from you within two weeks, and will hold off on contacting consumer protection groups and government agencies during that time.


Product Not Received Complaint Letter

Dear ___________,

I am disappointed and frustrated with my recent experience purchasing a __________ from your company.
On _(date)_, I ordered ___________________ . However, it did not arrive within the stated time frame. When I __called/emailed__ in an attempt to learn what had happened, ____________________.
I paid $____ for this item and I still want it. Please ship another immediately, and provide me with a tracking number, or I will be forced to direct my credit card company issue a chargeback and I will report this incident to the Better Business Bureau and state and federal consumer agencies, as well as popular consumer advocacy blogs.

My order number is #___________. I have also enclosed a copy of my ___receipt/credit card bill___ If you have any questions, you can reach me at 555-555-5555. I expect to receive the product with no further delays, before two weeks have elapsed.

Dozens of free example complaint letters you can download and print, plus tips on how to file a complaint effectively. We have letters to help consumers get results when they complain, whether it's regarding a customer service issue, employee, airline, car, restaurant, medical matter, problem with a product, or another situation