Dear ___________,
I am disappointed and frustrated with my recent experience purchasing a __________ from your company.
On _(date)_, I ordered ___________________ . However, it did not  arrive within the stated time frame. When I __called/emailed__ in an  attempt to learn what had happened, ____________________.
I paid $____ for this item and I still want it. Please ship another  immediately, and provide me with a tracking number, or I will be forced  to direct my credit card company issue a chargeback and I will report  this incident to the Better Business Bureau and state and federal  consumer agencies, as well as popular consumer advocacy blogs.
My order number is #___________. I have also enclosed a copy of my  ___receipt/credit card bill___ If you have any questions, you can reach  me at 555-555-5555. I expect to receive the product with no further  delays, before two weeks have elapsed.
Sincerely,
Subscribe to:
Post Comments (Atom)
Dozens of free example complaint letters you can download and print, plus tips on how to file a complaint effectively. We have letters to help consumers get results when they complain, whether it's regarding a customer service issue, employee, airline, car, restaurant, medical matter, problem with a product, or another situation
 Home
Home 

0 comments:
Post a Comment